Privacy Policy

This Privacy Policy explains how we use and protect the personal information you provide when using our website, making a booking, or submitting a general enquiry.

We take your privacy and security seriously. Our website uses industry-standard SSL encryption, and all areas of our business comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We do not sell or disclose customer data and do not engage in invasive tracking or targeted advertising. We only collect data that is essential for providing our services in a safe and efficient manner. This policy is effective from 1st March 2021 and may be updated periodically.

The Information We Collect When You Make a Booking or General Enquiry

We may collect some or all of the following information:

  • Your name

  • Email address

  • Telephone number (optional)

  • Other relevant information necessary to process your booking or enquiry

How We Use This Information

We use your information to understand your needs and provide the best possible service for the following purposes:

  • Booking and administrative record-keeping

  • Marketing & Promotions – If you opt in, we may send occasional promotional emails about offers, events, or services we believe may interest you. You can unsubscribe at any time.

  • Market Research – We may contact you for feedback to improve our services. You can opt out at any time.

Security of Your Information

We are committed to keeping your personal information secure. We have put in place physical, electronic, and management procedures to safeguard your data in compliance with UK GDPR and the Data Protection Act 2018.

Keeping Control of Your Personal Information

We never sell or share your personal information with third parties unless required by law.

You have the right to access, update, or delete your data at any time. See “Access to Your Personal Information” below for details.

Third-Party Booking Websites

Currently, we do not use third-party booking platforms. However, if we partner with any in the future, your booking details may be recorded by them. This Privacy Policy will be updated accordingly, and affected users will be notified.

The Greener Camping Club

To stay with us, you must be a member of the Greener Camping Club. We may enroll you at the time of booking, or you may already be a member. We have a written agreement with the Club about how your information is used. The Greener Camping Club only records your name and email address. Learn more about their privacy policy on their website.

Website Cookies

Like most websites, ours uses cookies to enhance your browsing experience. You are free to opt in or out of non-essential cookies. However, opting out may affect some website functionality.

Cookies do not give us access to your device or any personal data beyond what you voluntarily provide.

Links to External Websites

Our website may contain links to third-party websites we believe may interest you. However, once you leave our website, we cannot be responsible for the content or data security of external sites.

Access to Your Personal Information

Under the UK GDPR and Data Protection Act 2018, you have the right to request details of the personal information we hold about you.

If you would like a copy of your information, please write to us at:📍 Dipple Farm, Woolsery, Bideford, Devon, EX39 5RE

By using our website and services, you agree to this Privacy Policy. If you have any questions, please contact us at camping@dipplefarm.co.uk.

🌿 We respect your privacy and are committed to protecting your data.